1. Fill out the registration form 
2. Pay the 500$ security deposit (see payment methods here) 
3. Pay the $100 non-refundable application fee.
4. Sign and return the completed contract and rules before the first payment deadline (you will receive them electronically).
5. Make your first payment.
6. Choose a move-in time slot when you receive the email inviting you to schedule it.

Learn more about the different contracts and deadlines.

The security deposit you pay for your housing is used mainly to cover any potential damages or unpaid fees at the end of your stay. For example:

• Repairing damage to the furniture or walls
  
• Covering unpaid rent or bills
• Cleaning the unit if it isn’t returned in good condition

If everything is in order when you leave, the deposit will be refunded to you within the timeframe specified in your contract.

1. Security Deposit Refund Policy

You will only receive a full refund of your deposit if you are not accepted into an academic program (proof required) or did not receive your study permit (proof required) or if the Residence cannot assign you a room.

Your room is reserved as soon as your file is complete, meaning:

• You have filled out the registration form

• You have signed and submitted the contract, the rules and other required documents (if applicable)

• You have paid your security deposit and the application fee

You must also respect all rent payment deadlines.

We encourage students who require specific accommodations to email us at info@saintpaulresidence.ca so we can discuss the adapted services available.

Once your registration documents are fully completed and signed, and your fees have been paid, we will send you an email to arrange the date and time of your move-in.

The deadline to cancel the 8-month contract (August 23, 2025, to April 19, 2026) is September 19, 2025.

Refunds depend on the type of payment plan you selected:

If paid in 1 instalment:
$5,775 is refundable from the total amount of $8,035

If paid in 2 instalments:

$1,855 is refundable from the first instalment of $4,155

If paid in 3 instalments:

$580 is refundable from the first instalment of $2,880

After September 19, 2025, no refunds will be issued. All amounts outlined in the contract (including the 2nd and 3rd instalments) must still be paid, even if the resident leaves before the end of the contract, regardless of the reason.

The deadline to cancel the 12-month contract (April 26, 2025, to April 19, 2026) is May 16, 2025.

Refunds depend on the payment plan:

If paid in 1 instalment:

$9,750 is refundable from the total amount of $12,050

If paid in 2 instalments:

$3,930 is refundable from the first instalment of $6,105

If paid in 3 instalments:

$2,015 is refundable from the first instalment of $4,315

After May 16, 2025, no refunds will be issued. All amounts outlined in the contract (including the 2nd and 3rd instalments) must be paid, even if the resident leaves early.

A few weeks before your arrival, you’ll receive an email with your roommate’s name and contact information. You can then reach out to them!

Your room number will be given to you on your arrival day.

If something breaks or is damaged, contact the Residence Reception and fill out a maintenance or repair request form.
This form authorizes our staff to enter your room to complete the requested work.

Some requests may take time to process. We ask for your patience.
Please note that repair or maintenance fees may apply.

Administrative staff are on-site from 8:00 a.m. to 4:00 p.m.

However, the Reception desk is open 24/7, with someone always available to assist you.

Many activities are organized for residents. Check the posters and social media pages to learn about upcoming events.

For more information about visas, admission applications, travelling to Canada, or your arrival, consult the International Students page.

Your file must be complete to reserve a room. A file is considered complete only when:

• Your contract and rules are signed
• Your first instalment is paid
• A copy of your visa is submitted

If anything is missing, your name will remain on the waiting list until all required documents are received. You can also be on a waiting list as well because we do not have available rooms.

As an international student, you can apply online by filling out the registration form. 

After paying the $600 application fee and the deposit, your contract and rules will be sent to you by email and not by mail. You must sign them and initial them where required before scanning them and sending them back by email.

The last step to finalize your housing application is the payment of rental fees according to the contract you selected.

Yes, we can transfer your deposit and your file to the next semester.

However, this option is only permitted once. Files without follow-up or incomplete are closed at the end of the academic year, and the deposit becomes non-refundable.

From Ottawa:
 Ottawa International Airport

• Take a taxi to the Residence (expect around $100 CAD).
• Address: Saint Paul University Residence, 150 Hazel Street, Ottawa, ON K1S 5T8

From Montreal :
Pierre Elliott Trudeau Airport

• Take an intercity bus to Ottawa (frequent departures, around $60 CAD, duration: 2 hours).
• Once at the Ottawa bus terminal, take a taxi to the Residence (expect around $40 CAD).
• Address: Saint Paul University Residence, 150 Hazel Street, Ottawa, ON K1S 5T8

Would you like us to pick you up? Click here to take advantage of our services.

Visitors are welcomed at Saint Paul Residence. Visitors must present themselves at the Reception desk to sign the register and leave a photo ID.

• The main doors of the Residence are controlled access; only residents can access the floors with their student card.

• The Residence is equipped with surveillance cameras and a video recording system in common areas 24 hours a day.

•  A member of the administrative team is present at the Reception desk every day, and a security guard is available in the evening and at night.

The Residence does not issue tax receipts, but a payment attestation letter can be provided on request.

The Residence matches roommates using the responses from the form filled out by the resident. We consider the resident’s program, lifestyle and study habits, and preferences provided to support integration and student life.

The Residence wishes all residents to have a positive experience.
Communication is key! The administrative team is available to support residents and propose solutions in case of conflict. We encourage residents to contact us without delay to resolve any situation.

Yes, the Residence accepts all packages. Each resident has access to a mailbox.

Address to use:

Recipient’s Name, Room Number

Saint Paul Residence

150 Hazel Street, Ottawa, ON K1S 5T8

Take a virtual tour, , stop by for a quick visit, or stay overnight. The Residence can also accommodate your family.

Residents can request to stay during winter break by completing the Winter Break Extension request form, usually sent in November. Additional fees apply according to Section 2 of the student residence contract.

Paid parking on campus is available to residents. Different packages are available. The Residence has no parking and does not sell any permits.

Get information at the Multiservice Centre.

Yes! You can have visitors at Saint Paul Residence. Your visitors must go to the desk, sign the register, and leave a photo ID.

You can bring small furniture such as a bookshelf or wardrobe. Remember that this is student housing; everything has been designed for your comfort at Saint Paul Residence.

We suggest speaking with our Residence team to find a solution.

You must go to the Reception desk, where a new key or card will be issued to you, with fees.

Yes! Wi-Fi is included in your rental fees. The information to access the Internet will be given to you when you arrive at the Residence.